okbrt Privacy Policy

This Privacy Policy ("Policy") describes how okbrt ("we", "us", "our", or "okbrt") collects, uses, stores, and protects the personal information of players and visitors who access the okbrt online gaming platform at okbrt.cam and any associated services (collectively, the "Service"). By using the Service, you consent to the data practices described in this Policy.

This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

1. Who We Are and How to Contact Us

okbrt operates the online gaming platform accessible at okbrt.cam and serves players primarily in the Philippines. As the operator of this platform, okbrt acts as the data controller for personal information collected through the Service.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Data Privacy Officer through any of the following channels:

• Email: [email protected] (please include "Data Privacy" in the subject line)
• Live Chat: Available 24/7 on the okbrt platform

Our support team is staffed by Filipino representatives available around the clock, every day of the year including Philippine public holidays.

2. Scope of This Privacy Policy

This Policy applies to all personal data collected by okbrt through:

• The okbrt website and platform at okbrt.cam;
• The account registration and verification processes;
• Deposit and withdrawal transactions;
• Game play activity on the platform;
• Communications with our support team via live chat or email;
• Marketing communications where you have opted in to receive them;
• Cookies and other tracking technologies used on our platform.

This Policy does not apply to third-party websites, applications, or services that may be linked from our platform. We encourage you to review the privacy policies of any third-party services you access.

3. Personal Data We Collect

3.1 Information You Provide Directly

When you register for an okbrt account or use our services, you provide us with information that we collect and store. This includes:

Category	Data Collected	When Collected
Identity Data	Full legal name, date of birth, gender, government-issued ID details	Registration & KYC verification
Contact Data	Mobile phone number, email address, residential address	Registration
Financial Data	GCash number, PayMaya number, bank account details, card information (partial)	Deposits & withdrawals
KYC Documents	Copies of government-issued ID (e.g., PhilSys, passport, driver's license, UMID)	Account verification
Communication Data	Support chat transcripts, emails, support ticket content	When contacting support
Responsible Gaming Data	Self-set deposit limits, session limits, self-exclusion elections	Account settings

3.2 Information We Collect Automatically

When you use the okbrt platform, we automatically collect certain technical and behavioral data:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, language settings;
• Usage data: Pages visited, features accessed, time and duration of visits, clickstream data, login and logout times;
• Game activity data: Games played, wagers placed, outcomes, bonus usage, game session duration;
• Transaction data: Deposit and withdrawal history, amounts, timestamps, payment method used, transaction status;
• Location data: Approximate geographic location derived from IP address (used for regulatory compliance, not precise tracking).

4. How We Use Your Personal Data

okbrt uses your personal data for the following purposes:

4.1 Account Management and Service Delivery

We use your identity, contact, and financial data to create and manage your okbrt account, verify your identity and age (21+ requirement), process deposits and withdrawals, and provide access to games and platform features.

4.2 Legal and Regulatory Compliance

We are required by Philippine law and applicable gaming regulations to collect and retain certain personal data. This includes Know Your Customer (KYC) verification, Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) monitoring, age verification, and regulatory reporting. Compliance with these legal obligations is non-negotiable and cannot be opted out of.

4.3 Fraud Prevention and Security

We analyze account activity, device data, and transaction patterns to detect and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited activities. This analysis is essential to maintaining a safe and fair environment for all okbrt players.

4.4 Responsible Gaming

We monitor gameplay patterns and account activity to identify behavior that may indicate problem gambling. Where such patterns are detected, our responsible gaming team may reach out to offer support resources. Responsible gaming monitoring is a core function of the okbrt platform and is conducted in the interests of player welfare.

4.5 Customer Support

We use your account data and communication history to provide effective customer support, resolve disputes, and improve the quality of our support services.

4.6 Marketing Communications

Where you have provided explicit consent to receive marketing communications, we may use your contact data to send you information about okbrt promotions, new games, and platform updates. You may withdraw your marketing consent at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of prior communications or your continued access to the Service.

4.7 Platform Improvement

Aggregated and anonymized usage data is used to understand how players interact with the okbrt platform, identify areas for improvement, test new features, and optimize the overall player experience.

5. Legal Bases for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), okbrt processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services described in our Terms and Conditions, including account management, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML/CTF obligations, age verification requirements, and regulatory reporting;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided explicit consent.

6. Cookies and Tracking Technologies

6.1 What We Use

okbrt uses cookies and similar tracking technologies on our platform. These include:

• Essential cookies: Required for the platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without affecting platform functionality;
• Performance cookies: Collect anonymized data about how players use the platform to help us identify and fix performance issues;
• Functional cookies: Remember your preferences, such as language settings and game display options;
• Analytics cookies: Help us understand aggregate usage patterns to improve the platform experience.

6.2 Managing Cookies

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the okbrt platform.

7. Third-Party Service Providers

okbrt works with carefully selected third-party service providers who assist in operating the platform. We share personal data with these providers only to the extent necessary for them to perform their services and under strict contractual data protection obligations. These providers include:

• Payment processors: For GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard transaction processing;
• Game providers: For delivering game content and recording game activity (e.g., JILI Gaming, PG Soft, Pragmatic Play, Evolution);
• Identity verification providers: For KYC and age verification processing;
• Cloud and hosting providers: For platform infrastructure and data storage;
• Fraud detection providers: For transaction monitoring and fraud risk assessment;
• Customer support platforms: For managing live chat and support ticket communications.

okbrt does not sell your personal data to any third party. All service providers are contractually prohibited from using your data for their own purposes outside the scope of services provided to okbrt.

8. Data Retention

okbrt retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with our legal obligations. The general retention periods we apply are:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by applicable AML regulations;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later;
• Transaction records: Retained for a minimum of five (5) years as required by Philippine financial regulations;
• Support communications: Retained for three (3) years from the date of the communication;
• Marketing consent records: Retained for as long as your account is active and for three (3) years following withdrawal of consent;
• Technical and usage logs: Typically retained for up to twelve (12) months unless required for longer periods for security or legal reasons.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with okbrt's data destruction procedures.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okbrt:

• Right to be informed: You have the right to be informed of how your personal data is being collected, processed, and used — which this Policy fulfills;
• Right to access: You may request a copy of all personal data we hold about you, including information on the purposes of processing and the recipients of your data;
• Right to correction: You may request correction of inaccurate, incomplete, or outdated personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe we have violated your data privacy rights.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within thirty (30) calendar days. Some requests may require identity verification before we can fulfill them.

10. Data Security

okbrt implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction:

• Encryption in transit: All data transmitted between your device and the okbrt platform is encrypted using TLS 1.2 or higher;
• Encryption at rest: Sensitive personal data stored in our systems is encrypted using AES-256 encryption;
• Access controls: Access to personal data is restricted to authorized okbrt employees who require it for their job functions, governed by role-based access control policies;
• Two-factor authentication: All player accounts support SMS-based two-factor authentication to protect against unauthorized access;
• Security monitoring: Our systems are continuously monitored for security threats, unauthorized access attempts, and anomalous activity;
• Regular security assessments: We conduct periodic reviews of our security practices and systems to identify and address vulnerabilities.

Despite these measures, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the National Privacy Commission of the Philippines within seventy-two (72) hours of becoming aware of the breach, as required by law.

11. Children's Privacy

The okbrt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered user is under 21 years of age, we will immediately close the account, return any deposits, and delete the associated personal data in accordance with our data retention obligations.

If you are a parent or guardian and believe that a minor under your care has registered an okbrt account, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Privacy Policy

okbrt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this Policy;
• Notify registered players via email to the address on file; and
• Display a prominent notice on the okbrt platform for a reasonable period prior to the changes taking effect.

Your continued use of the Service following notification of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how okbrt protects your information.